To contact Sky, use the phone number 0843 504 7160 or call their freephone customer service helpline: 0800 151 2747.
You can contact Sky customer service advisors on phone helplines by calling 0843 504 7160 or freephone on 0800 151 2747. Problems with Sky Broadband, Sky Talk, Sky TV, Apps, ID or any other Sky department should be directed to these phone numbers. Queries about buying or upgrading to new Sky services, scheduling or cancelling engineer appointments or moving your Sky service to a new address should also be directed to these contact numbers.
If instead you prefer to contact Sky online, there is a comprehensive Sky help page at contactus.sky.com/uk which lists FAQs, advice on different Sky problems (including known problems with Sky TV or Sky Broadband reception), and has the option for a live chat service with an online Sky advisor.
Sadly there can be exceptional circumstances when a company makes a tremendous billing error or a member of staff acts in an unprofessional manner, and as such a large company Sky is no exception. If you have to make a complaint about Sky please use the phone number below relevant to the department that you wish to make a complaint about.
|Sky Complaints Team||UK Phone Number|
|TV Complaints||03300 412 558|
|Make a Complaint about your Broadband Service||03300 412 559|
|Sky Talk Complaints||03300 412 561|
|Apps Complaints||03300 412 562|