Knowhow Contact Number

The Knowhow Care Plan support numberĀ 0344 561 1234 should be used by warranty-holders who are looking to contact a customer service advisor for troubleshooting assistance or to ask for repairs for an item bought from a Currys PC World store.

 

Care Plan Enquiries – 0344 561 1234

Contact Knowhow on their telephone number for Care Plan enquiries 0344 561 1234 if you have a warranty on an item bought from a Currys PC World store that needs repair. For instance, you can receive remote technical support if your device has been infected by malware such as a computer virus, the performance of your laptop is slow or if you are unable to install the software needed to use a SatNav bought from the retailer. However, if there is a hardware issue then you will have to book an appointment at the Knowhow counter of your nearest Currys PC World branch for further assistance. You should therefore also use this number to verify the location and opening times of your local Currys before planning your visit.

Furthermore, callers will be able to update the terms of their Care Plan on the above telephone number. You may wish to renew a policy that is about to expire, or register a further household appliance under your warranty plan. However, it should be noted that not all items will be protected under the same Knowhow scheme. Specifically, the computing Care Plan will offer different support than a kitchen appliance scheme, the latter providing protection against accidental leaks and free replacements after three years of cover.

In addition, you can also contact knowhow for assistance with your online account, such as if you would like to update your username or password over the phone. You can also call to change your bank account details so that any upcoming policy renewals will not be charged to an out of date credit card. Finally, you can phone Knowhow to check the progress of your delivery, repair, or installation when providing the tracking number issued when you made your initial claim.

 

Call Costs and Contact Hours

Contact numbers that are prefixed with ’03’ will charge the same per-minute rate as any other local call made from a UK landline or mobile phone. However, Knowhow may be free to contact if your landline deal includes free calls to local rate numbers or if your mobile tariff has inclusive free minutes. You will be able to reach the Care Plan team during the opening hours of 8am-8pm Monday to Friday, 9am-6pm ob Saturdays and 10am-5pm on Sundays.

 

Knowhow Phone Numbers

Knowhow Customer Service Department UK Contact Number Opening Hours
Care Plan Team 0344 561 1234 8am-8pm Monday to Friday, 9am-6pm Saturday, 10am-5pm Sunday
Knowhow Sales 0344 561 1234 8am-8pm Monday to Friday, 9am-6pm Saturday, 10am-5pm Sunday
Technical Support 0344 561 1234 24 hours a day, 7 days a week

 

Online Order Tracking

You can also receive a status update on an on-going repair or delivery, when entering your ‘Track It’ number and details of your post code on the Knowhow Online Order Tracking Page.