iD Mobile Contact Number

Call iD Mobile customer services on their general enquiries contact number 0333 003 7777 to join their network, to upgrade your current smartphone, to change to a pay as you go tariff and to complain about a phone bill.

iD Mobile is a venture run by popular smartphone retailer Carphone Warehouse, however this increasingly popular network is run on Three’s existing infrastructure so you can be sure that any outages will be dealt with by an experienced team of engineers. Therefore if your signal has gone down you can call the iD Mobile customer service phone number 0333 003 7777 from your landline to report a problem with their network and to get an update on when the problem will be fixed. You can also phone this helpline for technical support if your smartphone handset is not working or it is not recognising your SIM card once you have inserted it into your device.

This is also the main iD Mobile billing support helpline, so if you would like to make a payment towards your contract over the telephone then you should phone this number. Similarly if you suspect that you have been overcharged you can call their customer care team to get a refund. Finally if you wish to leave iD mobile you can phone this helpline to cancel your contract, however you may have to pay a fee if you have a significant amount of time left on your deal.


Join the iD Mobile network – 0800 049 0250

Contact iD Mobile for free by calling their UK freephone number 0800 049 0250 to sign up to one of their pay-as-you-go tariffs, to switch to a pay monthly contract and to get their latest promotional offers. As this is their main sales line you can phone this number to order a new smartphone handset and to trade in your current phone for a discount on future purchases.


iD Mobile telephone numbers

Department Phone number
Join iD Mobile 0800 049 0250


Write to iD Mobile

If you would prefer to write to iD Mobile you can send your letters of feedback and enquiry to their UK customer service office which is located at this Southampton postal address:

Customer service department,
iD Mobile Ltd,
PO Box 356,
SO30 2PG,
United Kingdom.